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Ethical Dilemmas and Responsibilities


An ethical issue, ethical contradiction, or conundrum is a difficulty encountered during the decision-making exercise when faced with two viable options, none of which is completely ethically justifiable. Although humans experience numerous ethical and moral dilemmas throughout their lives, most have relatively simple solutions. Ethical decision-making involves a wide variety of viewpoints, and the positivist paradigm gives a framework for considering how individuals should behave and which choices are superior. There are divergent views on whether ethical choices are motivated by attributes, fear of repercussions, or loyalty to ideals. Individuals comprehend how qualities or characters connect with moral thinking processes during ethical decision-making. Apart from the interaction of morality and virtue, people’s knowledge of the function of ethical obligations in this interaction is constrained. Still, Small and Lew (2021) acknowledged the significance of moral ethics in normative perspectives. This memorandum addresses the ethical dilemmas the agency faces and the impacts they have on the community. Moreover, the paper highlights some recommendations to help enhance effective interaction between the community and the agency.

Ethical Dilemma Facing the Agency

The ethical dilemma that the agency and I are facing is unethical leadership. Having a personal conflict with my boss is one thing; disclosing an unethical employee is quite another. One of the officers subject to the disproportional behavior of excessive use of force is the brother of my boss, the agency’s head. However, this overt behavior has established a negative relationship between the agency and the community since the officers who engage in this unhealthy behavior always go scot-free. According to Moutousi and May (2018), a moral leader leads and makes decisions based on equality and ethical principles rather than personal, economic, or political circumstances. Failure to think beyond one’s self-interests and goals may have harmful repercussions, but not all poor leadership actions are deliberate.

Regrettably, dishonest bureaucracies result from selfishness and an unwillingness to consider the repercussions of their actions on other parties. The impact that unethical leadership will create on the community around us includes a lack of trust from society members. Despite various complaints about the excessive use of force by some of the officers within the agency, cases against them have been dismissed. Therefore, societal members’ trust in the agency will be lost since the officers act contrary to what they do. Instead of providing for their security, they harass them by using excessive force on them.

Responsibilities of an Ethical Leader in Addressing the Scenario

The following are some of my responsibilities as an ethical leader in the situation in question. Ethical leaders should hold themselves to the same standards as those who serve them. Authentic leadership assists their colleagues with regular tasks, gaining a thorough awareness of what their coworkers perform and the difficulties arising from work (Joplin et al., 2021). Therefore, as a leader, I would demonstrate moral sound in my work, thus setting an important example for other personnel. When people see their executives making judgment calls consistently, they are more motivated to do the same in their job.

Additionally, a moral leader is adept at resolving conflicts in a way that is equitable to all parties. They take into account all of the perspectives and related stakeholders to be fair and unbiased. When assisting in the resolution of difficulties and concerns, efficient organizational executives are empathetic and kind (Joplin et al., 2021). They aim to ensure that everyone keeps working together once the disagreements are settled and are concentrated on future effective interaction. Personnel will respect executives who uphold ethical standards and who they believe will attend to and care about them.

In addressing the ethical dilemma presented by the officers, specifically the brother of the agency’s head, I would make ethical leadership a top goal for the organization. By showing him that being a moral person entails more than being a decent person, he will understand that the course of his actions is unacceptable and dents the image of the agency towards the community. Therefore, as an honest professional, I will continuously include morality in my management agendas, establish standards, and acceptable model conduct, and hold every individual accountable. Furthermore, integrating ethical culture throughout all personnel-related functions within the agency will help reduce the unethical behavior of the officers. I will work diligently to recruit the right personnel and then assist them in learning and internalizing the company’s values, to a considerable extent by recognizing which actions leaders encourage and which they do not.

Impact of Decision on the Culture of the Organization

The decisions made would positively affect the organization’s culture by ensuring that officers are trained on the importance of adhering to the agency’s values, thus understanding what actions are appropriate and ineffective. All the officers within the institution would acknowledge the importance of morality within and outside the institution since the company’s reputation depends on the conduct of its employees. Additionally, the judgments made would bring about employee commitment within the organization. Executives who encourage others to make life-altering judgments, give them the power to perform and hold them accountable for the ramifications and establish leadership at all company levels. Therefore, micromanaging implies that individuals are not trusted to be managers, and that very little gets accomplished because a single individual must make all choices.

Strategies for Improvement

The following strategies, as discussed, would help create a healthy relationship between the firm and the community. First, participating in a collaborative effort with the community to listen and attend to their concerns would provide a medium to air out their views. Decisions affecting community participation, contributions, and surveillance are often made in conference rooms located miles away from the neighborhoods. Companies may assure continued interaction and a beneficial, solid connection by incorporating societal members in the participation. A successful strategy entails attending to community viewpoints and objectives, soliciting input, partaking in trust-building face-to-face discussions, and establishing a channel for voicing issues and complaints.

Secondly, making connections with elected officials in the community would prove an effective strategy for enhancing positive relations with society. Agencies can begin generating trust by establishing ties with community activists, renowned environmental and societal agencies, entrepreneurs in health and education, young leaders, and mentors. Obtaining the blessing of both overt and covert authorities can facilitate interactions with much bigger sections of the community, which is critical for inclusivity. Partnerships with leaders can also aid in comprehending the cultural aspect of the community, behaviors, aspirations, and conduct by company policymakers. Third, concentrating on strategic acquisitions directly related to the core company and influenced by society is a fundamental methodology. Historically, businesses have donated to local football leagues, local charities, and educational groups to obtain a social license to function.

However, a more appropriate approach involves community engagement in long-term community sustainability efforts. These investments could be made in areas such as socioeconomic growth, employment generation, vocational training, and wellness. Lastly, another powerful technique is to maintain continuous and consistent engagement with the community. These two-way methods of communication are crucial for the corporation to both enlighten and attend to society’s problems and suggestions. The community must be informed about the agency’s actions and the reasoning behind them, and their feedback should be considered during decision-making. Interaction should be understandable and employ basic, uncomplicated terminology that everyone understands through local dialects, accessible anecdotes, and illustrations.


Joplin, T., Greenbaum, R. L., Wallace, J. C., & Edwards, B. D. (2021). Employee entitlement, engagement, and performance: The moderating effect of ethical leadership. Journal of Business Ethics, 168(4), 813-826.

Moutousi, O., & May, D. (2018). How change-related unethical leadership triggers follower resistance to change: A theoretical account and conceptual model. Journal of Change Management, 18(2), 142-161.

Small, C., & Lew, C. (2021). Mindfulness, moral reasoning and responsibility: Towards virtue in ethical decision-making. Journal of Business Ethics, 169(1), 103-117.

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StudyKraken. "Ethical Dilemmas and Responsibilities." February 9, 2023.


StudyKraken. 2023. "Ethical Dilemmas and Responsibilities." February 9, 2023.


StudyKraken. (2023) 'Ethical Dilemmas and Responsibilities'. 9 February.

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