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Patient-Centered Care Quality and Safety Education for Nurses

Patient centered care is rapidly becoming a subject of focus in healthcare as it allows partnership between individuals and providers to deliver individualized, respectful, and responsive cares. An individual understands from the Quality and Safety Education for Nurses (QSEN) module on patient-centered care that when the individual and family are in partnership with the health provider, the outcomes are satisfactory. Ideally, the mentioned type of care plays a vital role in the treatment. Firstly, it recognizes the importance of the family in the healing process. By keeping the family close during the treatment, the health provider creates a supportive environment. The interaction between individual’s family and the health care professionals enhances a conducive healing environment. Notably, the healing process is not only physical but also emotional, and the presence of relatives enhances the patient’s emotions, resulting in quickened recovery. Second, patient/family-centered care recognizes the significance of cultural identity in the treatment of patients. Health care professionals come from different cultures, which might differ from the patient’s values (Clay & Parsh, 2016). As a result, the practitioner might not understand the factors that contribute to the patient’s health. Hence, the presence of the family helps the professionals understand the cultural needs of the patients. Correspondingly, patient/family-centered care contributes to positive outcomes for patients, family, and providers.

Additionally, cultural competency plays a significant role in providing patient/family-centered care. Cultural competence in health care is understood as the ability of the practitioner to engage with individuals from various cultures. It is vital in reducing health disparities resulting from low health literacy, diverse cultural beliefs, values, customs, language barriers, variation in care quality and access, and conscious and unconscious medical biases (Hart & Mareno, 2016). Health care practitioners who are culturally competent understand that every patient should be treated as a unique individual. By focusing on patients’ specific needs, cultural beliefs, language, and other vital personal issues, the provider can be able to offer individualized care. Thus, the goal of cultural competency is to eliminate health disparities and increase equality. It is, therefore, important to include cultural competency in health care education to allow nursing students to develop skills and acquire knowledge essential for caring for people from different cultural backgrounds (Lee et al., 2020). Cultural competency is not only crucial for health practices but also necessary for how the patient and the health provider view illnesses.

However, while conventional medicine offers solutions to many chronic illnesses, most people nowadays focus on whole-body or more holistic health solutions. The achievement of optimal healing depends on the prevailing factors such as psychological well-being. An optimal healing environment has a combination of several crucial healing factors (Hamzah et al., 2020). Both the patient’s physical being and the surrounding play a significant role in influencing healing. The physical environment should be safe and conducive. The person’s physical conditions also play a major role in showing signs and symptoms prompting intervention. Additionally, the psychological factors are essential for developing optimal healing. For instance, the availability of psychological support and practices improves the mental status of the patient, which prevents the development of psychological disorders such as depression and anxiety. Social factors that include the patient, family, and caregivers are also a crucial aspect of an optimal healing environment (Hamzah et al., 2020). The therapeutic alliance between the three aspects mentioned above provides the much-needed social support for the patient leading to enhanced outcomes. Therefore, a holistic healing environment involves multiple conditions such as physical, social, and psychological elements.


Clay, A. M., & Parsh, B. (2016). Patient-and family-centered care: It’s not just for pediatrics anymore. AMA Journal of Ethics, 18(1), 40-44.

Hart, P. L., & Mareno, N. (2016). Nurses’ perceptions of their cultural competence in caring for diverse patient populations. Online Journal of Cultural Competence in Nursing and Healthcare, 6(1), 121-137. Web.

Hamzah, A. I. N., Lee, C. K., Kamaruzzaman, Z. A., & Wahab, N. A. (2020). The development of healing environment concept: A review. In IOP Conference Series: Earth and Environmental Science, 498(1), 1-4. Web.

Lee, S. E., Lee, M. H., Peters, A. B., & Gwon, S. H. (2020). Assessment of Patient Safety and Cultural Competencies among Senior Baccalaureate Nursing Students. International Journal of Environmental Research and Public Health, 17(12), 2-10. Web.

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StudyKraken. "Patient-Centered Care Quality and Safety Education for Nurses." August 11, 2022.


StudyKraken. 2022. "Patient-Centered Care Quality and Safety Education for Nurses." August 11, 2022.


StudyKraken. (2022) 'Patient-Centered Care Quality and Safety Education for Nurses'. 11 August.

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